x 4 IT Operations Engineer


Staffordshire, England

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£25000.00 - £33000 per annum + +Benefits

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Jerome Ndayiragije

IT Support Engineer - 1st/2nd Line Support x 5 - Staffordshire - Up to £33k

Our client, a well renowned power house in their field/ sector seeks a 1st /2nd Line IT Support Engineer to join the firm as they undergo an expansionary stage. Continuously investing in training and development - our client is offering CCNA or CCNE training cover for this role.

Comprising of installation of IT equipment - monitoring the IT requirements and logging any requests for incidents using their preferred Remedy System.


  • Taking and actioning escalation calls.
  • Operating on a 24/7 routine
  • Using Remedy system to log any change requests
  • Scheduling maintenance work
  • Facilitating all maintenance work
  • Performing regular checks to ensure system is on par with required standard
  • Reacting effectively to alerts on the system
  • Covering all Risk options
  • Liaising with external and internal 3rd parties to cover any IT support requirements

Training Offered

CCNA - 6 months on the job training (covered)

CCNE - 6-month training on the job (covered)


  • Competitive Salary
  • CCNA /CCNE training offered
  • £25k -£33k package + bonus
  • 25 days holiday
  • On Site Parking
  • Recognition

In return you will be offered a competitive salary package, £25k - £33k package + Bonus + 25 days holiday, on-site car park + Training + benefits.

*Applicants Must have 1st/2nd line+ Support experience in an IT environment working with Remedy systems *

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