UX/UI Designer


Birmingham, West Midlands

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Business sector:



£45000.00 - £53000.00 per annum + Fantastic benefits

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Ivana Kovacova

User Experience/Interface Designer (UX/UI)

Birmingham City Centre

Up to £53 000 P/A

Purpose of the role:

Responsible for designing and creating user-focussed, engaging and accessible user experiences within consistent brand guidelines.


  • Creating personas and user experience maps across delivery channels.
  • Conducting usability testing and feedback and feeding these into delivery teams.
  • Understanding the target audience for every project by working collaboratively with the wider team to run customer/stakeholder interviews, user testing, card sorting and other research activity.
  • Working with product management and developers to improve the performance of our delivery channels through A/B testing.
  • Working with stakeholders to create design concepts, translating them into user flows using wireframes, mock-ups and prototypes and story boards.
  • Illustrate design ideas via user storyboards, process flows and sitemaps.
  • Lead on design enhancements by keeping up-to-date with enhancements and UX principles and present these new ideas to the business with a view to implementing.
  • Prototype solutions to understand and define user experiences using appropriate technologies.
  • Collaborate within the Agile development team to ensure that user experience designs and journeys are iterative in nature and deliverable.
  • Partner with the Marketing team to develop brand and style guidelines and to determine how to best reach our target markets.
  • Ability to collaborate efficiently in cross functional teams, particularly Product Management, developers and QA engineers.
  • Take a user-centred design approach and rapidly test and iterate designs.

Organisational fit

Reports to Head of IT Development.

Professional qualifications

Relevant Professional Qualification is desired

Knowledge requirements

  • Creative, passionate and enthusiastic with previous experience as a UX/UI designer and a strong portfolio of digital projects that have been worked on from both perspectives.
  • Experience/knowledge of a range of UX research methods and deliverables (e.g. 1-2-1 labbased testing, Heuristic evaluation, Remote testing, Tree Testing/Card Sorting, surveys, Wireframing/Prototyping, UX/UI Design).
  • Possess excellent written and spoken communication skills, and able to use and interpret data from a variety of sources.
  • Be familiar with UX related fields including AB/Multivariate testing, Analytics and Accessibility.
  • Have a natural aptitude for technology, with the ability to quickly learn new technologies and troubleshoot them independently.
  • High Proficiency in Adobe Creative Suite, Illustrator, Photoshop, Sketch and have a strong understanding of UX, UI principles and producing wireframes, storyboards and personas.
  • Experience with Prototyping ideally in Marvelapp and knowledge in developing UI mock-ups and prototypes that clearly illustrate how sites function and look.
  • Working knowledge of HTML and CSS in cross platform design (mobile, tablet, desktop).
  • Strong understanding of interaction design (no coding skills required, just what and how best to use JS and other tools to enhance content).
  • Experience of working in an Agile environment.

Key Benefits:

  • 30 days holiday plus bank holidays + 5 paid days for volunteering in the community
  • Average earnings pension scheme with employee contributions from 2-10% depending on individual choice and employer contributions of 3-10% on top of this depending on individual contribution.
  • Post Probation - life cover up to 6 times salary.
  • An employee participation scheme depending on business performance which has paid out at 5% for the last two years.
  • Enhanced family benefits i.e maternity/paternity etc.

If you would like to be considered for this fantastic opportunity, please apply with your updated version of your CV. Successful candidates will be interviewed immediately.

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