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Technical IT Trainer (Software Applications)

Location:

Nottinghamshire, England

Work type:

Permanent

Business sector:

Infrastructure

Salary:

£52000.00 - £60000.00 per annum

Job reference:

BBBH17569_1547057700

Contact email:

mag.dutka@talentinternational.com

Advertiser:

Mag Dutka

Technical Trainer (Software applications)

Location: South Nottingham

Position: Permanent

Salary: up to £60,000

Key responsibilities

  • Achieve and maintain proficiency in the IT product set.
  • Deliver in-depth end user and administrator training to the company's customers, resellers and partners.
  • Deliver IT product training to new starters.
  • Devise training propositions on behalf of the business to key customers.
  • Produce high quality training materials that can be used by customers, resellers and partners.
  • Plan and manage training programmes on behalf of customers, resellers and partners.

Essential

  • Significant experience in delivering training programmes for multiple software applications.
  • Technically competent in understanding complex systems, software development & support.
  • Experience in working across a range of customers including Tier 1
  • Experience in producing engaging training materials using a range of medium.
  • Excellent presentation skills.
  • Very strong verbal and written communication skills.

Desirable

  • Experience of delivering software application training within regulated financial services/public sector/contact centre
  • Voice recording experience
  • Telephony / VoIP networking experience

Other

Flexibility to travel within the UK and overseas

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