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Second Line support

Location:

City of London, London

Work type:

Permanent

Business sector:

Infrastructure

Salary:

£24000.00 - £27000.00 per annum + Free Parking and others

Job reference:

BBBH17038_1546980809

Start date:

ASAP

Contact email:

Matt.Trought@talentinternational.com

Advertiser:

Matt Trought

Second Line Support Engineer

Location: City of London

Salary: £27,000 ( depending on experience)

Benefits: Free parking, Flexible working, Pension, Personal Career Development plans for all staff, and others

Job opportunity:

My Client has recently implemented a number of new technologies within their IT department and are looking to bring in another x3 Second Line Support Engineers for the Infrastructure team that is continuing to grow. They are currently working on some exciting new and challenging green field projects, so this is an opportunity for someone who wants the opportunity to be part of a friendly team.

Purpose of role:

  • Ensuring the availability, integrity and performance of IT infrastructure
  • Pro-actively review the IT infrastructure to identify areas for improvement
  • Maintaining documentation of IT infrastructure and associated processes
  • Working with IT Support Team to resolve issues
  • Design and provision IT solutions to support Group strategy, including supporting documentation
  • Assist both Database and Software Development Teams as required
  • Adhering to and ensuring the enforcement of all Group policies
  • Assist in the review and amendment of Group information security policies
  • Create and maintain documentation, including systems configuration, processes, test and project plans
  • Timely escalation of issues to IT Operations Manager.

Technical Key Skills

  • Proven experience and understanding of Windows 2003 - 2016 Server core services and Active Directory management (including Group Policy, login scripts and roles)
  • Experience of VMWare, including maintenance and provisioning
  • Experience of installation and supporting of Microsoft Exchange 2003 - 2016 (O365)
  • Excellent working knowledge of core networking services - e.g. TCP/IP, DNS, DHCP, RDP, SNMP, LDAP, Kerberos
  • Networking skills - e.g. switching, routing, VLANs, PoE, WLAN, MPLS
  • NAS / SAN storage infrastructures
  • Knowledge of Mobile Device Management
  • Experience of Automated Monitoring and Alerting
  • Knowledge of Avaya telephony systems an advantage.
  • Knowledge of UCS is an advantage
  • Ability to manage conflicting priorities, multitask and meet deadlines
  • Strong analytical and problem solving ability in complex technical landscapes
  • IT related Degree and/or Microsoft certifications - MSCE, MCITP
  • Proven ability to produce high quality deliverables in terms of content and presentation
  • Excellent communication skills, both written and verbal

To be considered for an interview for this Second Line support role please send an up to date version of your CV. If you meet requirments for this position you will be contacted within 48 hours to discuss this opportunity in more detail.

Windows 2003 - 2016 Server/VMWare/TCP/IP, DNS, DHCP, RDP, SNMP, LDAP, Kerberos/Networking skills/NAS / SAN storage infrastructures/Automated Monitoring and Alerting/Avaya telephony systems/UCS/MSCE, MCITP/installation

Windows 2003 - 2016 Server/VMWare/TCP/IP, DNS, DHCP, RDP, SNMP, LDAP, Kerberos/Networking skills/NAS / SAN storage infrastructures/Automated Monitoring and Alerting/Avaya telephony systems/UCS/MSCE, MCITP/installation

Windows 2003 - 2016 Server/VMWare/TCP/IP, DNS, DHCP, RDP, SNMP, LDAP, Kerberos/Networking skills/NAS / SAN storage infrastructures/Automated Monitoring and Alerting/Avaya telephony systems/UCS/MSCE, MCITP/installation

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