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Performance Analyst


Newport, Wales

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Public Sector


£300 - £400 per day

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Zoe Latuszka

In need of a performance analyst to develop performance measurement frameworks - KPIs, goals, user needs, benefits - and analyse the performance of a service or product against these, adapting their approach and framework appropriately and in line with any changes.

Performance analysts responsbilities:

  • work with project teams to procure, implement and validate appropriate analytics tools against identified performance measurement frameworks
  • source, collect and extract data that is accurate and fit for purpose, working with developers to configure, test and update configurations
  • analyse data and use this analysis to create compelling evidence-based and actionable data stories to share with stakeholders to drive decisions
  • inform the iterative design of the service or product in order to ensure effectiveness, efficiency and accuracy
  • make sure data and analysis is of high quality and accuracy, and work with a variety of qualitative and quantitative data
  • are ambassadors for analytics, supporting others to improve and interpret data and are included throughout the product and content life cycles
  • provide challenge from a digital perspective and collaborate with other digital and analytical professions, especially user researchers, to provide collective insights
  • work as part of or with an agile or scrum team, where appropriate, on a specific project or in day-to-day continuous improvement activities

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