Interaction Designer


Birmingham, West Midlands

Work type:


Business sector:

Public Sector


£450 - £484 per day

Job reference:


Start date:


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Zoe Latuszka

My Governmental Body, based in Birmingham and Glasgow, is seeking to recruit an Interaction Designer on an initial 6-month contract. Day rate 484.

An interaction designer is required to continue the work to replace the current two legacy case management systems with a single system and to provide the OPG with a suite of digital tools for its customers. This will break the link between increasing workloads and increasing headcount and support our ongoing digital transformation.

We aim to develop user-centric digital services which:

  • Improve the OPG user experience, both internal and external
  • For external users, become the preferred channel over time
  • Improve the OPG and Public Guardian's abilities to meet their statutory demands and functions
  • Make the OPG more efficient, or enable future efficiencies
  • Reduce the cost to the OPG of offering their core services
  • Allow us to meet our commitment to open digital services, by sharing code and ways of working with others

Role Responsibilities:

  • As a senior interaction designer, your job will be to design and lead on accessible public and internal services that are simple enough for everyone to use.
  • You'll be excited by the challenge of creating digital services that work across multiple channels, devices, browsers and platforms and helping to lead on the direction of new patterns and standards.
  • You'll be able to see the bigger picture as well as the fine detail and have a range of experience sketching and prototyping in code as well as the ability to communicate your idea clearly and succinctly on paper.
  • You'll understand how the internet works and how to design in an agile environment.
  • You'll want to help the government transform the way it delivers services, so that they're more efficient, simpler, faster and easier to use.
  • You will also be expected to participate and lead an active role in the design community both internally and across the government.
  • You will also be expected to represent design in internal and cross government assessments.

Skills and Experience:

  • Know how the internet works and what digital transformation means
  • Demonstrate an active interest in and be up to speed with current design trends in both the public and private sector
  • Extensive experience of prototyping in HTML and solving problems on paper
  • Experience of building and maintaining interaction pattern libraries
  • Extensive experience with a wide range of design software (eg Sketch, Creative Suite)
  • Extensive experience of working quickly in an agile environment
  • Be able to explain ideas in a way that other people understand
  • Know how to use data and research to influence design thinking
  • Understand how form and function work together
  • Know how to remove complexity from services
  • Be able to write for user interfaces
  • Explain design decisions and be able to represent a service at a service assessment
  • Assess a service and give constructive feedback
  • Put forward the case for design with a product manager
  • Collaborate on designs with a developer
  • Engage the whole multidisciplinary team with the design process
  • Lead a workshop
  • Ability to mentor other designers

If this is of interest and you would like to hear more about it, please get in contact!

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