Infrastructure Application Delivery Engineer


Stoke on Trent, Staffordshire

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Business sector:



£35000.00 - £38000.00 per annum

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Mag Dutka

Infrastructure Application Delivery Engineer

Location: Stoke

Role: Permanent

Salary: £35,000 to £38,000 (Depending on Experience)


The Application Delivery team are looking for an Application Delivery Engineer to join this exciting and vital part of the business.

The Application Delivery team is responsible for the delivery, administration, maintenance and continual service improvement of internal business services and applications to the workforce. The team also provides engineering services for a wide range of highly available technologies which underpin the delivery of back office services and applications.

A core focus of the role is the delivery of virtualised applications and desktops across multiple sites, both in the UK and abroad, and to remote business consumers. The role includes design, troubleshooting, maintenance and capacity planning across the Application Delivery team managed services.


  • Maintaining uptime, capacity and availability of all platforms with the remit of the
  • Troubleshooting and resolving service affecting incidents and problems within the remit of the
  • Responding to technical issues escalated to the team and restoration services within expected
  • Contributing to a problem analysis investigation
  • Planning and delivering complex system upgrades and maintenance
  • Analysing services and making service improvements
  • Communicating effectively with senior managers and stakeholders when handling escalated incidents or
  • Creating and maintaining documentation, including systems configuration, processes, test and project
  • Analysing performance optimisation and
  • Providing technical guidance and support the 2nd line support

Experience and Skills

  • Experience of working on highly available large-scale enterprise
  • Good knowledge and understanding of Windows Server, Windows Desktop and Linux operating
  • Strong troubleshooting methodology and experience of troubleshooting production system
  • Understanding of Network Load Balancers, LANs and
  • Ability to manage conflicting priorities, work independently, multitask and meet tight
  • Experience of delivering structured technical
  • Can do attitude and willingness to learn new
  • Ability to create cohesive and accurate technical
  • Abilityto present and communicate technical ideas to senior business


  • Practical experience in a similar role within a medium to large
  • Experience and knowledge of application virtualisation technologies, such as Microsoft App-V, Citrix
  • XenApp/XenDesktop and AppSense will be
  • Experience and knowledge of hypervisor
  • Powershell
  • Holder of relevant industry recognised
  • Understanding of ITIL

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