We have a great opportunity for an Application Support Engineer to work with our client based in the centre of Bath. You will work within our clients application support team assisting a number of different functions and business units. Responsibility includes all aspects of application support including resolving issues with script and data fixes, enhancements to functionality, user assistance, ad-hoc DB reporting, user account management and ensuring scheduled jobs and processes have run successfully.
- 2/3 years experience in a similar role
- Excellent SQL skills
- Attention to detail
- Excellent written and verbal communication skills
- Ability to work to deadlines and complete tasks accurately whilst under pressure
- Powersehll scripting
- Experience of financial service platforms
- Degree education or higher
Responsibility for running and maintaining core team processes, incident management and resolution, adherence to SLA's, ad-hoc reporting, liaison with Development and Infrastructure teams, consistent processes against procedures, process checking and error control.
Communication Communicate clearly and concisely, tailoring content and style, with ability to make a positive impression on others
Expert Knowledge Consistent application of professional or specialist knowledge and skills; takes opportunities to contribute to policy and best practice
Working with Others Working successfully with others and building a network of good relationships in order to achieve shared goals