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2nd Line Support Helpdesk

Location:

Bradford, West Yorkshire

Work type:

Permanent

Business sector:

Infrastructure

Salary:

£23000 - £27000 per annum + Excellent Benefits and Training

Job reference:

DMS020818001_1533202296

Start date:

ASAP

Contact email:

damian.speirs@Talentinternational.com

Advertiser:

Damian Speirs

Second Line Support / 2nd line support / MSP / Networks / Networking / Microsoft / Helpdesk / Infrastructure / Bradford / Permanent

Salary - £23 - £27K depending on experience

Permanent

Start - ASAP

***Exciting 2nd Line Support Role with Genuine Career Progression***

Are you looking for you next Helpdesk role and are you a second line support professional? Do you want to join a company that is very career focussed and offers training and support? Do you want exposure to Office 365, Sharepoint, Dynamix and exposure to over 150 clients? Then this opportunity is definitely for you…………………

Second Line Support Helpdesk Specification:

  • Second Line Helpdesk Support, 2nd Line Helpdesk Support.
  • Advanced understanding of operating systems, business applications, printing systems, and network systems
  • Exchange, Office 365, Active Directory
  • Remote desktop including remote desktop gateway
  • Windows server including 2012R2 and server 2016
  • Microsoft Office, Windows 7 and Windows 10
  • VPN, DNS, DHCP
  • Firewalls and port forwarding
  • Strong communication and interpersonal skills over the phone
  • Diagnosis skills of technical issues
  • Ability to multi-task and adapt to changes quickly
  • Service awareness of all organization's key IT services for which support is being provided
  • Understanding of support tools, techniques, and how technology is used to provide IT services
  • Typing skills to ensure quick and accurate entry of service request details

If you have the desired skills and experience and would like to learn more then please send me your CV and I will call you to discuss in the strictest confidence.

Second Line Support / 2nd line support / MSP / Networks / Networking / Microsoft / Helpdesk / Infrastructure / Bradford / Permanent

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